Based on 102 reviews
Velinda Morrow Mathis
18:45 22 May 20
This was my first but not my last visit. I was extremely impressed with the level of expertise and professionalism, as well as the awesome customer service. They effectively communicated with me from the time I dropped my vehicle off. For Exceptional quality work I highly recommend Louisville automotive shop.
22:11 21 May 20
Great people!! Went out of their way to help when my diesel was struggling in the way home still almost 400 miles from home. They help communicate the issues to the dealer where it needed to go as well as myself and my brother. Very helpful, knowledgeable, and great people to go out of their way like that knowing they most likely weren't going to be working on it. I recommend to anyone highly!!!
15:22 20 Feb 20
Nermin and his team were great! They got to my car so quickly, made sure I was aware of everything that was going on, and were flexible and and punctual in conversing back and forth. They also take photos and record everything into a user friendly profile of your car that you can review. Will definitely use them in the future!
14:53 13 Feb 20
I took my 2014 Range Rover for an oil change and other repair work and they did a great job. I highly recommend them for your foreign car repairs and they tell you in an understanding way. what the issues are with your vehicle.
19:02 12 Feb 20
I took my car in for repair on a Friday, the owner told me that they will be able to take care of my car that same day, I later called back to see if they were done because I needed the car, my schedule is extremely busy. He then proceeded to tell me that they can't do it that day and that I'll have to wait Monday. I then asked for a possible discount since he promised me that I'll get it that same day. He got extremely angry told me to never go back to his shop. He did go ahead and worked on it that same day. He told me that he "fixed it"and that i should go pick it up which i did. A week later i had the same leakage issue and i took it back. They did the same thing again to "fix it" it. Another week went by and the SAME ISSUE happened. i took it back and he told me that he made an error there's actually a "bigger" . issue to the car. And so they charged me all this money just to tell me that they diagnosed the car wrong so now I have to spend more money since they didn't do their job right. Worst experience I've ever had.
07:33 10 Jan 20
I drove from out of state to Louisville to purchase a 2019 used Tahoe and wanted to have a pre-purchase inspection done. I called in the morning on my way there and they were able to fit me in the same day. The price I paid was very reasonable especially considering he found something that needed repaired which would have cost me several hundred dollars if I had believed the dealership when they said they did their own inspection and everything was fine. Because of his report the dealership agreed to fix two items that were found. I wish this shop was in the city and state that I'm from because if it were I would be a very loyal customer. Also the shop is very clean.
13:47 20 Dec 19
Everyone at Louisville Automotive Shop was amazing. Helped get the repairs done quickly and answered all the questions asked. Will definetly use them again when we have a need!!
16:38 19 Dec 19
This is the most outstanding shop I have ever been to. I would never ever go to any other shop ever. If anyone out there desire quality work for their hard earned money this is the shop to get what you pay for. This is a awesome shop, and the owner and people in the shop make it a perfect place to get your car repaired. THEY CARE ABOUT THE WORK THEY DO ON YOUR CAR!
15:34 09 Nov 19
Great customer service. They go out of their way to take care of me. Very happy with the work done to my truck. Thanks guys.
15:57 02 Nov 19
If you're of the sort that likes to spend a lot of money to maintain every minute function of your vehicle, this may be a good option. If you're practical and on a budget, look elsewhere. Received a quote here for three times what I 'needed' done elsewhere.
RC Fowler IV.
02:32 11 Sep 17
Nermin at Louisville is the most straight shooter, no BS mechanic I know. He specializes in Imports and he certainly knows what he's doing, break repairs, tuneups oil changes you-name-it' Louisville automotive show does it all. I would recommend Louisville automotive shop in Louisville Kentucky to anyone looking for automotive work on Imports or domestic.